The business issued Eurogamer a declaration contradicting its previous declare that the website could manually be used to upgrade an Xbox One’s firmware. The files which users could install to do this are also taken.
“the website had not been a alternate solution to simply take your day One enhance and clients nevertheless need certainly to connect with Xbox Live for the change,” a representative stated. “as a result of the complexity with this customer care procedure we have really eliminated the web web page and we’ll make use of clients right to ensure they will have a smooth experience.”
It could be that the procedure had been way too tough to explain – and may possibly just have actually been utilized by a percentage that is small of system’s brand new userbase. Having said that, whoever runs into problems now can be forced to proceed through Microsoft help stations to obtain the files they want, instead of merely get them from Microsoft’s host.
“That file ended up being never ever built to change the day one change,” Microsoft exec Albert Penello explained via NeoGAF. “It is data recovery file just in case one thing goes incorrect. Rather than risking customers have themselves into a negative state by setting up the file, we intend to troubleshoot for a basis that is case-by-case. It’s not a replacement for the web update.”
ORIGINAL TALE: Xbox One calls for every single day one upgrade just if you can’t connect it to the internet as you get your console, but what happens?
Save your self a call to Microsoft help.
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